Dara Kim
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Recent activity by Dara Kim-
CostarHD Camera Communication Troubleshooting
Issue: The customer/integrator suspects packet loss is occurring at their site. Resolution: Log in to the camera webpage. Click System > Support > Network. Look at the Send-Q column identified bel...
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OCTIMA 3432 series | Maintenance Tasks
Click Setup > System > Maintenance. Software upgrade (local): Download the firmware from CostarHD. Click Browse > Select the appropriate file > Click Open. Click Upgrade. Software upgrade (Clo...
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3430HD Quick Start Guide
Prerequisite: CostarHD 3432-3000 (new unit) PoE injector A PC set to the below: IP Address: 192.168.2.100 Subnet mask: 255.255.255.0 Gateway: 192.168.2.1 Two Ethernet cables Resolution: Once ...
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Rise Series: How to Factory Default a Camera
Environment: Rise 1 Rise 2 Rise 3 Purpose: To reset the menu back to Factory Default An additional troubleshooting step that can be used. Option 1: (Retains current network information): Log ...
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RISE: Assigning a Static IP to the camera
Set your computer IP address to the same subnet as the camera system IP address: Right-click Start > Network Connections > Change Adapter Options Right-click the local Ethernet adapter and select ...
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RISE: Factory Default IP Address and Settings
The RISE series cameras are shipped with: IP Address: 192.168.2.150 Subnet mask: 255.255.255.0 Gateway: 192.168.2.1
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Limited bandwidth links are unable to access video from the web page.
Issue: Customer networks that have limited bandwidth will not be able to access the video from the web page of the camera. Resolution: Rise I Series: http://<ipaddr>/?AutoPlay=false Type in the cm...
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Video streaming URLs: OCTIMA 3440HD Series
Network Video Ports Required for RTSP: 554 - RTSP uses TCP or UDP as its transport protocol. UDP ports are self-determined. Note: Do not include brackets in the URLs. RTSP/RTP Unicast and RTSP In...
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Video streaming URLs: OCTIMA 3430HD Series
Network Video Ports Required for RTSP: 554 - RTSP uses TCP or UDP as its transport protocol. UDP ports are self-determined. Note: Do not include brackets in the URLs. RTSP/RTP Unicast and RTSP In...
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Video streaming URLs: RISE I Series
Network Video Ports Required for RTSP: 554 - RTSP uses TCP or UDP as its transport protocol. Unicast Video - Starting at 30000 up to 31000. Multicast Video –User-configurable port through the web ...