Juan-Ramirez

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Latest activity by Juan-Ramirez
  • Juan Ramirez created an article,

    4260HD | Models and Available Cable Functions

    Environment: 426x Series    The camera system is built with one or two cables attached to the camera base for electrical connection. The model number identifies the type(s) of cable(s) the camera...

  • Juan Ramirez created an article,

    Rise 4224-1000-0x | Accessory Cables

    Environment: 4224-1000-0x CA279x (7411279x) Diagram: For 24 V Power: Two wires, insulated for 300 V minimum, 18 AWG cord for power. Use for distances up to 80 feet (29 m) for 24 V cables. Fo...

  • Juan Ramirez created an article,

    3440HD | How to update software

    Environment: 3440-1000 Procedure: Login into the camera through (Google, Firefox, and Edge)  Click on the "Maintenance" menu Select the software, then click the "Open" button. Click on the "Up...

  • Juan Ramirez created an article,

    Costar Utility | How to factory default a Rise Series

    Environment:  Rise 2 (1.70.8010 or higher) Rise 3 (2.20.31.51 or higher) Costar Camera Utility (v1.0.0.36 or higher) Procedure: Locate the Rise camera from the list and "Left-Click" on it.  S...

  • Juan Ramirez created an article,

    8800HD | How to update the firmware

    Environment: 8800HD (Helios) HD84-xxxx Procedure: Download the desired software update for the firmware and Web interface to your computer. Type the Ip address of the camera into a webpage (I...

  • Juan Ramirez created an article,

    RISE3 | Firmware Update Failure | v2.11.2806 to v2.20

    Issue: This patch is needed for some cameras built in 2022 to fix a partitioning issue that prevents the camera from being updated.Example of the symptom when updating to a higher version. Envir...

  • Juan Ramirez created an article,

    3432-xxxx | How to Importing and Exporting System Configuration File

    Environment: 3432-xxxx Caution!  After you perform the Default operation, all settings are restored to factory defaults, except the following: login password of the system administrator, network...

  • Juan Ramirez created an article,

    3432-xxxx | Live video display

    Environment: 3432-3000 3432-4000 Live display on Firefox Procedure: Open a Firefox Browser and type in the ip address then log in. Note: The default user is admin and the password is admin or 12...

  • Juan Ramirez created an article,

    Costar Utility | Change password on Rise series

    Environment: Rise series  Procedure: Select the Rise camera from the list in the Costar Utility Click on "List Camera User" and a "Camera Users" menu will open.  Select the "Camera Group" you wi...

  • Juan Ramirez created an article,

    3432-XXXX | What is the current version

    3432-2000   3432-3000   3432-4000