Juan Ramirez

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Recent activity by Juan Ramirez Recent activity Votes
  • Costar Utility | Reset the Camera Database

    Issue: If you are unable to log in as the admin user or your list of cameras becomes corrupted. Purpose: Deleting the database file removes all cameras, users, and Camera Utility settings. If you r...

  • Rise | How to verify Systembackup file version and model

    Environment: Rise 2 & 3 series SystemBackup.tar.gz ( from Camera Browser page) 00-09-F2-00-68-09_12-15-2021_08-06_backup.tgz (from Costar Utility)  Procedure: Double-click on either file. Double...

  • Rise | Web page not fully displaying

    Environment:  Rise series  Solution: When the issue is present click on Not secure. If any value is seen select Clear data.  Click Clear. Refresh your browser.

  • 7411543-010 | Specification (Altronix WayPoint10A) are attached

    Environment 4264 24 VAC Power, RJ45 Pigtail, Accessory Pigtail, Wires 4265 24 VAC Power, RJ45 Pigtail, Accessory Pigtail, MS Conn 4226 24 VAC Power, MS Connector Pigtail 4224 24 VAC Power, MS Conn...

  • PD-9501GO-ET | Outdoor Spec

    Environment: Rise 1 Rise 2  Rise 3  Purpose: Power supply input VDC to POE+ No. of Ports 1Pass-Through Data Rates 10/100/1000 MbpsPower over Ethernet Pin Assignment and Polarity:Output 4/5 (+), ...

  • 7412007-004 | Specifications:

    Environment: Rise Series  7412007-004 PoE++, 75W, 12-48VDC Input, IP50, -40 to 74°C, DIN Rail    

  • Rise | WinMPC serial port control

    Issue: Test serial PTZ control Environment: Rise series  WinMPC_V4918.EXE Procedure: Locate your RS-422 wire from the Prepped accessory cable. Wire pins RS-422 from the camera to the converter. ...

  • What is the difference between the 3432-2000 and 3432-3000

    Environment: 3432-2000 3432-3000 The main difference is in the housing and tail cable connectivity and construction : 3432-2000 The tail cable is preconnected to the backplate with a weatherproo...

  • 3212-8000 | Set Motion recording

    Environment: 3212-8000 (v4.5.0832.0000.003.0.0.34.0.R01_20200805) or higher  3212-2000 (v3.6.1304.1004.75.0.2.0.3) or higher Procedure: Log into the 3212-8000 web page  Click on the Setting  Cli...

  • Costar Utility: How to update firmware on Rise Series cameras

    Environment: Rise Series  Note: For RISE 1 you must upload the core package and then the rise package. Costar Utility Software Download  Procedure: Open Costar Utility and log in. Wait for C...