Problem:
- A black screen is displayed when a Rise1 is added to an Avigilon system.
Issue:
- Codec H.264 and Main is not supported.
Enviorment:
- Avigilon vms
- Rise 1
Solution:
- Log into the camera web page
- Select the Media menu from the "Setup" Tab
- Select the "Stream Setting" sub-menu
- Select the stream used and change the codec to "H264 baseline" and Save.
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