Issue: Uploading logo through the webpage will not display.
Environment:
- 3960SD
- 3960HD
Resolution:
Helios viewer Software must be used to upload the logo to the camera, rather than the webpage.
- Select the camera series you will upload the logo too in the Model drop-down list.
- Enter IP address then press Connect.
- Select Configuration
- Select OSD from the drop-down list.
- Check "Logo at Top" if needed or leave it unchecked to display the logo at the bottom.
- Check Enable Logo then the browser to the Logo that will be display image.
- Click on Apply and Save.
Note:
-
Logo 1: Applies to Stream 1
- Logo 2: Applies to Stream 2
- The logo is displayed on the right side of the image
- If Large fonts are used then, A logo cannot be displayed on the image. Standard font only.
File Limitations:
- The color depth for both HD/SD needs to be 24-bit
- HD: 96 x 96 pixels in size; .bmp format; required to be at the 32-pixel boundary for both length and width.
- SD: 64 x 64 pixels in size.
- The Helios SD cameras need dimensions in 32-pixel increments. For the SD the max. is 64x64 pixels. So in 32-pixel increments, you should have 4 options:
32x32
32x64
64x32
64x64
- The Helios SD cameras need dimensions in 32-pixel increments. For the SD the max. is 64x64 pixels. So in 32-pixel increments, you should have 4 options:
Helios Viewer software (v2.10) Helios IP Viewer and configuration application
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