Issue:
- This patch is needed for some cameras built in 2022 to fix a partitioning issue that prevents the camera from being updated.
Example of the symptom when updating to a higher version.
Environment:
- 4220 Series
- 4260 Series
- Firmware v2.11.2806 only
Solution:
- Verify the camera is on v2.11.2806.
- Apply the Rise3MediaPartitionFormatPatchV12.0.tar attached below. See this if needed: How to upgrade firmware on a RISE 1/2/3 cameras (4220, 4260, 4290)
- Once the camera reboots, apply v2.20.
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